Steve, 22, engineer:
GOOD

• Letting a person finish what they are saying during a conversation – within reason!
  
• Giving someone space when you’re waiting at, say, an ATM machine or behind someone in a queue so you don’t interfere.
  
• Knocking the ball out of play when someone is obviously injured so they can get treatment (soccer etiquette!).

BAD

• Eating with your mouth open.
  
• Knocking into people and not saying ‘Sorry’.
  
• Dropping litter or sticking chewing gum in the wrong places, such as under a table – we’ve all done it, but it’s just lazy!

Anthea, 19, student and part-time waitress:
GOOD

• Hand writing a card or letter to say thank you.
  
• Putting your knife and fork neatly together on the plate after a meal.
  
• Remembering to put the toilet seat down, guys!

BAD

• Treating a person serving you as if they don’t really exist.
  
• Using a mobile phone when you’re being served or keeping others waiting (except in an emergency).
  
• Leering at people (this one’s mainly a ‘boy’ thing!).

Stuart, 17, student:
GOOD

• Saying ‘Please’ and ‘Thank you’ as a general rule.
  
• Opening the door for people who need you to (such as someone carrying a lot of stuff; someone with a pushchair).
  
• Explaining calmly to someone - not shouting - if they don't understand your point or your advice.

BAD